Privacy, Terms & Conditions

Last updated: December, 2025

Privacy Policy

1. Overview

River Pine Therapy (“we,” “our,” “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains what information we collect, how it is used, how it is protected, and your rights regarding your information when using our website hosted through Squarespace.

This policy applies to www.riverpinetherapy.com and any services or features offered through it.

2. Information We Collect

A. Information You Voluntarily Provide

We may collect the following when you submit a form or contact us:

  • Name

  • Email address

  • Phone number

  • Brief message or inquiry details

Important:
Our contact form is directly integrated with SimplePractice, a HIPAA-compliant, secure practice management system. Any information you submit through our contact form is encrypted and transmitted securely into SimplePractice’s HIPAA-protected environment.

B. Automatically Collected Data

Squarespace may automatically collect standard web analytics information, such as:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on pages

This information is used for site performance, security, and analytics and is not connected to any clinical records.

3. Use of Information

We may use your information to:

  • Respond to inquiries

  • Schedule appointments

  • Provide services you request

  • Comply with legal and professional obligations

We do not sell or share your personal information with third parties for marketing purposes.

4. HIPAA Compliance

Because you are submitting information through a form that routes into SimplePractice, all Protected Health Information (PHI) collected through that form is:

  • Encrypted during transfer and storage

  • Accessible only by authorized providers

  • Stored according to HIPAA administrative, physical, and technical safeguards

Your information is never stored inside Squarespace when submitted through the integrated form. Only non-PHI website analytics data remains within the Squarespace platform.

5. Cookies & Tracking

Squarespace may use cookies and similar technologies for:

  • Site functionality

  • Analytics

  • Security

You can disable cookies in your browser settings if you prefer.

6. Data Protection

We implement reasonable administrative, physical, and technical safeguards to protect your information. While we take privacy seriously, no system can guarantee 100% security. If we ever become aware of a data breach affecting your information, we will take prompt steps to notify you in accordance with applicable laws.

7. Links to Outside Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

8. Your Rights

1. The Right to Access Information Freely

Users have the right to:

  • View your website without creating an account

  • Learn about your services without obligation

  • Explore content without entering personal information

2. The Right to Decline Providing Information

Visitors can choose:

  • Not to fill out your contact form

  • Not to provide identifying information

  • To disable cookies (depending on browser settings)

No one is required to share information unless they choose to engage in services.

3. The Right to Withdraw Consent

If a user previously agreed to:

  • Cookies

  • Email communication

  • Newsletter signup
    They have the right to withdraw that consent at any time.

Terms & Conditions

1. Website Use

By accessing or using this website, you agree to follow these Terms & Conditions. If you do not agree, please discontinue use.

This website is intended for:

  • General information

  • Educational content

  • Learning about services offered

It is not a substitute for medical, psychological, or emergency services.

2. No Clinical Advice Provided Through the Website

Content on this website, including blog posts, articles, or resources, is for educational and informational purposes only.
It does not:

  • Establish a therapeutic relationship

  • Provide personalized mental health advice

  • Replace professional evaluation or treatment

A therapist–client relationship is only formed after completing intake paperwork and signing required agreements through SimplePractice.

3. Contact Form Use

Submitting a message through the SimplePractice-linked contact form:

  • Does not create a therapist–client relationship

  • Should not be used for crisis or emergency concerns

  • Should not include highly sensitive or detailed medical information

For emergencies, call 911 or visit your nearest emergency room.

4. Appointment Policies

Appointments, cancellations, fees, and other clinical policies are governed by the separate informed consent documents provided in SimplePractice.

5. Intellectual Property

All content on this website, including text, graphics, logos, branding, and media, is the property of River Pine Therapy and may not be copied, modified, or distributed without written permission.

6. Website Availability

We make reasonable efforts to keep the website fully functional; however, we cannot guarantee uninterrupted access. Squarespace may experience outages or interruptions beyond our control.

7. Limitation of Liability

By using this website, you agree that River Pine Therapy is not responsible for:

  • Decisions you make based on website content

  • Technical issues or site downtime

  • Actions taken based on general educational material

8. Changes to These Policies

We may update this Privacy Policy and Terms & Conditions at any time. Updates will be posted with a revised “Last Updated” date.

Contact

If you have questions about this policy or your information, please contact:
River Pine Therapy
Email: Rylee@riverpinetherapy.com
Location: Meridian, Idaho
Website: www.riverpinetherapy.com